1. What is the Bwangu Bwangu Loan?

Bwangu Bwangu Loan is a quick and convenient loan service that allows eligible customers to access short-term loans directly from their mobile phones using a simple USSD code.

 

2. Who is eligible for a Bwangu Bwangu loan?

Eligibility is based on factors such as your Zamtel mobile money usage, transaction history, and creditworthiness. Customers must meet the minimum criteria set by Stargate Finance and Zamtel Mobile Money.

 

3. How do I apply for a Bwangu Bwangu loan?

You can apply by dialing *115# on your Zamtel mobile phone, following the prompts, and selecting “Bwangu Bwangu Loans” for the loan amount you qualify for.

 

4. How much can I borrow?

The loan amount varies depending on your eligibility starting from a minimum of K10 and maximum of K100 for first-time borrowers, with the limit increasing over time based on repayment history.

 

5. How long does it take to receive the loan?

The loan is disbursed instantly to your mobile money account.

 

6. What are the repayment terms?

Loans must be repaid within the agreed loan term, as indicated during the loan application process.

 

7. How do I repay my loan?

Repayments can be made through self-repayment by following the instructions provided via the *115# USSD guidelines on Zamtel. If not, we will recover the full amount through automated deductions.

 

8. What happens if I fail to repay on time?

Late repayments may result in additional interest charges, temporary loan restrictions, and potential credit bureau reporting.

 

9. Can I apply for another loan before repaying the current one?

You must clear any outstanding loans before applying for a new one. Early repayments may improve your loan eligibility.

 

10. What should I do if my loan application is declined?

If your loan application is declined, it may be due to ineligibility, insufficient credit history, or an outstanding balance. You can try again after improving your eligibility, alternatively you can contact us on our customer care line: 111